Having inventory sent to Amazon’s fulfillment network does not guarantee accurate inventory reporting. Unless the quantity that is shipped is the same as the quantity received, it may result in accounting challenges, late delivery and reimbursement potential. By grasping the concept of Amazon FBA shipment reconciliation, sellers can effectively spot and rectify any discrepancies that arise.
What Causes FBA Shipment Discrepancies?
An FBA shipment discrepancy occurs when the number of units recorded as received differs from the quantity listed in the shipment. Causes can include labeling mistakes, packing errors, damaged cartons, incorrect quantities, or receiving issues at an Amazon facility.
If the units reported as received don’t match what you shipped, Amazon recommends checking the shipment’s Contents tab and using its reconciliation process to investigate the difference. Sellers may need supporting documentation, including proof of delivery and inventory ownership. Amazon’s FBA shipment reconciliation guidance
How to Reconcile Missing Units
When you are dealing with Amazon’s inbound shipment problems, see if you have a shipment that has been reviewed and you’re able to reconcile it. Have invoices, packing lists, carrier documentation and packing information on hand.
If Amazon confirms that units are missing, the seller may become eligible for Amazon FBA reimbursement, depending on the circumstances and applicable policy.
What Happens When Amazon Loses Inventory?
If you’re wondering what to do when Amazon loses my FBA shipment, begin by documenting the discrepancy rather than immediately sending replacement inventory. Compare your shipment records with Amazon’s received quantities and submit the appropriate reconciliation request.
Current reimbursement rules also matter. Amazon’s reimbursement policies can determine whether lost or damaged inventory qualifies for compensation and how an eligible amount is calculated.
Keep Reconciliation Records Organized
Maintaining accurate shipment records makes FBA inventory reconciliation easier when discrepancies arise. Track shipment IDs, quantities, delivery confirmations, invoices, and case communications in one place.
As businesses grow and increase their FBA inventory, RGX Group can support the sellers with their operations by assisting with inventory and fulfillment workflows, giving them a better view of their Amazon inventory.
